Life is a journey - this is mine.

Monday, May 12, 2008

Grumpy Gus

Part of my job is being available 24/7 in case something bad happens with one of our systems. Something bad happened tonight at about 1:00AM and I'm still up nearly 2 hours later because I've not yet come down from the adrenaline rush. I'm not really happy about it.

We use a monitoring software system called Nagios that keeps an eye on critical services and servers, and then lets us know via email and text message if something breaks. I have my phone set to a really loud and annoying ring tone to ensure I wake up if there's a problem. This also means my wife, dog, and cat are on call with me as they wake up when the blasted thing goes off, too. Sometimes, my wife is never able to go back to sleep. She doesn't say anything, but she does let me know when she can't go back to sleep.

I'm pretty grumpy about the whole thing tonight. Got paged, got up and went to the bathroom and while I was in there, the phone kept going off. Turned out our sysadmin happened to be up and tried to rectify the problem, but our datacenter vendor didn't have him as 'authorized', so he was sending more messages trying to get me up.

When I realized he was sending the messages, I bit his head off.

Not good.

I was able to get tonight's problem taken care of, but at what expense? I've potentially alienated an employee, my wife is annoyed and up, and here I sit almost 2 hours later - still wired from the event. With my poor health, this kind of emotional stress and lack of sleep is quite literally killing me.

My boss has titled his blog "Life and Liveliness" with this description:

Life and Liveliness is a concept taken from Scott Peck's book 'People of the Lie'. The basic idea is that everything we do, say or take part in either adds life and liveliness or takes it away. A life that is enjoyed, is full of liveliness. It's just a question of choosing to get there.

I can't say that these experiences add life and liveliness - in fact I can say without question that they take it away.

It's time to choose correctly for a change.


Unknown said...

When you find an opportunity for a change... let us know? Rich is in your boat, man. He's been working over 60 hours per week for the last few weeks because he's on call, too. His work cell phone? ...goes ring ring - INCOMING CALL - ring ring (yes, it TALKS in a loud obnoxious voice in case you didn't know that the ringing actually means there might be a call to answer).... oh my gosh - hearing that at 1am is never pleasant.
You poor guys - I know it's not fun for you to get up and work at those random hours. But, Tonia? I feel your pain, sister. ARJK REWAKR RJEKLAW FAJLKVJAO WJRKLEAN VUIAJREKWLA; GUIOBJKALD There, I feel a wee little tiny itty bit better. *sigh*

Rich said...

I hear ya Steve. Only at my job most night work is scheduled. Well some genius decided that they should give us a reminder call 2 hours before the work starts. That would be great, if I didn't live 20 minutes from the office. Yeah, I get a call at 11 pm to remind me I have to be in at 1 am. Thanks, it's not like I was trying to sleep or anything, GRRR!!